Our Website is predominantly for searching and locating markets and their stallholders around the UK. Customers may make contact about where you can find them and questions about their products. If you deem any information to be incorrect then please get in contact with us at [email protected]
My Artisan Markets Ltd is a limited company registered with Companies House trading as Pedddle. Company number: 10170925.
Using our website:
Access to the Website is for use in an appropriate way to source items and browse markets around the UK. If at any point we feel the Site is being used *inappropriately we reserve the right to prohibit the use of our Site without notice and furthermore disable any account. We will not be liable if for any reason any of the Services are unavailable at any time or for any period.
*if in our opinion security has been breached or an account is being fraudulently utilised, failing to comply with any of our policies.
You may share links to our Site but this may only be in a fair and legal manner. However, you will be reported if material is deemed to have be copied and published on another site not affiliated with pedddle.com. Do not make claims to be associated with our Site if this is not the case and not misuse our Site or any part of the Service by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. If you attempt to gain unauthorised access to our Site, the server on which our Site is stored, computer or database connected to our Site you will be reported and would commit a criminal offence under the Computer Misuse Act 1990. You must not also attack our Site via a denial-of-service attack or a distributed denial-of-service attack. We will co-operate with the relevant law enforcement authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
Creating an Account.
Stallholders & Market organisers only: It is your responsibility to ensure that all information (including your name and contact details) on the site, is correct and accurate. This information will be stored on the site. No detailed information will be gathered from you and everything you upload onto the account is shared by you willingly and enables MAM Ltd, trading as Pedddle to use these images for promotional work on our/your behalf. The storage of any information is in compliance with the GDPR, 2018, and any such party that works on the site have completed an NDA.
All stallholder billing is through GoCardless payment gateway. We DO NOT store any banking details and do not have access to them.
We reserve the right to cancel an account if we feel it has been mismanaged.
Both our stallholder membership packages can be terminated at any time and understand that payment may already be processing. Be prepared that it may take upto one month to completely close your account.
Premium members: Please note this may affect your 30 minute one-to-one sessions.
Premium members: One-to-one mentoring sessions. The first session will occur after the 4th-7th month. The second will take place after 8th-12th month of subscribing. These will only be honoured if you remain a member of Pedddle.
Removing a market on Pedddle.
As a market on Pedddle we expect to see a good level of creative stalls at your events, have a good rapport with stallholders and have an active marketing plan.
If we feel that a market is no longer suitable for our Site, once payment of the basic costs has been taken and work is carried out to list the event on the website and only after one event (or more) we (Pedddle) can choose to no longer list the event without refunding the basic fee. We feel that our standards are paramount and you will be informed if we feel that your market is no longer suitable for Pedddle.
A non-affliated market.
Some markets are not affiliated with Pedddle. In this instance they are not linked to any contact details and it is the basic information that is shared about an event.
Services offered by Pedddle
Online market: We make no guarantee of sales being made on the evening, nor do we take any cut of any sales made as a stallholder. As part of the event, you are required to share it on your social media platforms and use the branded images (if supplied).
Any sales made with a stallholder is accordance with their terms and conditions and not ours. We take no responsibility for disputes in the event of an issue. As the items have not been purchased through any payment gateway on our servers we hold no information of the customers.
Banner printing service: We work with a 3rd party company to support our makers and their businesses. Images supplied to us for re-production must be owned by the stallholder/customer that has supplied and uploaded them for use by the printing company. In the event of a dispute arising due to ownership of any image or detail, hard copy or digital- if provided by you, then you will be entirely liable. If you are not the owner, creator or originator of the file(s) or detail provided, it is your responsibility to obtain the legal rights for the re-production and use. By uploading files or artwork, you (the customer) are taking full responsibility regarding ownership and usage and are the intellectual owner or you have permission or the file is permitted to be reproduced in the form of your request. You take full responsibility for the files you upload and My Artisan Markets Ltd (trading as Pedddle) will not be responsible for any claims with regard to infringement.
Feedback & Complaints
If you wish to provide any feedback please do so on the ‘contact us’ form or by emailing [email protected] We encourage your support and will use feedback to enhance the experience had by all at at Pedddle.com